This section is dedicated to providing Grow Support Inc. staff with access to information & resources that they can use to carry out their duties.

Policy & Procedures

Organisational Management PP1

  • Financial Management
  • Governance
  • Incorporation Compliance
  • Organisational Development
  • Social Media
  • Authority & Delegation
  • Service Collaboration
  • Conflict of Interest
  • Continual Improvement

Service Access & Exit PP2

  • Service Access 
  • Exit from Service 
  • Service Agreements 

Information Management PP3

  • Participant Rights & Responsibilities 
  • Confidentiality 
  • Participant Information  
  • Records & Information Management 
  • Information Exchange & Referrals 

Participant Protections PP4

  • Privacy & Dignity 
  • Protection of Human Rights & Freedom of Abuse 
  • Cultural & Linguistic Diversity  
  • Participant Safety & Wellbeing  

Human Resources PP5

·         Suitability & Recruitment 
·         Staff Induction, Training & Supervision  
·         Staff Grievances 
·         Workplace Health & Safety 
·         Whistle Blower 
·         Code of Conduct   

Support Provision PP6

·         Participant Feedback, Complaints & Appeals 
·         Advocacy  
·         Decision Making & Choice 
·         Incident Management  
·         Person Centered 
·         Risk Management 
·         Behaviour Support  
·         Medication  
·         Participant Support Plans  


Flow Charts HR Forms Participant Forms
Advocacy Confidentiality Agreement HR12 Initial Intake Form C1
Continuous Improvement Employment Application Form HR13 Consent Form C11
Governance Leave Application Form HR6 Exit from Service Form C21
Implementing Behaviour Supports NDIS Code of Conduct HR5 Feedback & Complaints Form C7
Incident Reporting New Staff Induction Checklist HR11 File Audit Form C9
Process for Notifileable Incidents Policy & Procedure Sign Off Sheet HR14 Internal File Note C4
Medication Reference Checking Form HR2 Notification of Support Person C17
Participant Exit - Transition Staff Exit Interview Form HR7 Incident Report Form
Participant Feedback & Complaints Staff Feedback & Complaints Form HR9 Orientation Checklist C10
Participant Intake Staff File Checklist HR1 Personal Inventory Form C8
Participant Risk Management Staff Performance Review HR4 Participant Profile C5
Recruitment Staff Probation Review HR2 Referral Form C14
Staff Feedback & Complaints Staff Supervision Form Refusal of Medication Form C6
Staff Performance Reviews Staff Registration Checklist HR16 Request to Access Information C13
Staff Supervision Meetings Staff Self Assessment Form HR10 Rights & Responsibilities Statement
Participant Support Planning Timesheet HR17 Participant Survey Form C12
Staff Probation Reviews   Participant Transition Plan C16